I have been following the Chile miners rescue very closely and felt there were many lessons to learn from how the entire program was executed and communicated. To begin, it was one of the world’s most successful operations to get miners out from the longest underground entrapment in history. The meticulous planning, the pace at […]
Tag: internal communications
Are You Supporting Your Employees’ ‘Pay it Forward’ Effort?
Four unrelated events triggered this post. To begin, I had the opportunity to watch Pay It Forward, a Kevin Spacey-Helen Hunt – Haley Osment that introduces a concept that believes in the goodness of people while expecting nothing in return. A class assignment that challenged students to ‘change the world’ through an idea got Trevor […]
Policy Rollouts and Adoption – Role of Internal Communicators
All of us must be familiar with policies and guidelines such as ethics, gifting, dress code, behavior and office infrastructure among others that are foundations for any organization’s success – either as recipients of these policies or the creators. However how, when and what needs to be communicated will determine how your employees perceive your company in […]
Reigniting the Culture Conversation – Internal Communications and Storytelling
‘Culture alignment is what makes organizations successful’. This message stuck to my mind like never before! I attended one of the best sessions ever on a topic often considered to be ‘esoteric’ and ‘abstract’ – culture. This post is to share my personal take-aways. Conducted by a senior leader this session had no presentation slides […]
How do you identify an appropriate workplace study to enter?
If you browse the Times of India Ascent (a popular India based newspaper recruitment reference) for advertisements of major Indian or multinational firms you will notice a slew of awards or recognitions in the messages to attract talent. Mostly in the form of recognitions or logos that spell out the ranking and importance of the […]
State of the post-recession workforce and social media internal communication opportunities
Over the last few weeks I researched the ‘state of social media adoption in internal communications in India’ and got numerous insights.  While I will share the details in an article shortly I wanted to reflect on opportunities for internal communicators to leverage social media in light of the recent 2010 Global Workforce Study by Towers […]
The Benefits of Revisiting Your Internal Communication Priorities
This month I caught up with my team at Chicago and we stepped back to re-chart our goals and focus areas for the year and beyond. To me it meant unlearning and looking at our stakeholders from a different lens altogether. Personally this meeting taught me a few pointers on structuring a team’s strategy for […]
Internal Communications Lessons from a Flight That Never Was
I am penning this blog note to share internal communications lessons I learn from a recent travel ordeal. This isn’t an attempt to grind my axe with Air France which gave me grief although my dissatisfaction with how I was treated led me to vent with many more people than I thought I would.  After […]
The Power of Feedback in Evaluating Internal Communication Work
Nothing compares to the power of feedback and networking. I recently witnessed its influence while shaping a set of internal communication posters we created for a milestone event. The posters were an element of a larger campaign to get employees excited about the organization’s history, progress, people, culture and talent. When we began the campaign […]
Interviewing for an Internal Communication Role and Tips to Get Your Job
This week I have been interviewing communicators for an internal communication role. I wanted to pen down my impressions from talking to a set of talented people, share do’s and don’ts and what I look for when it comes to hiring someone for a communications job. These ideas and recommendations I believe can apply for […]