Tag: stakeholder management

This question plagues many internal communicators today. While social media is growing leaps and bounds there are many reasons for organizations to be skeptical of its usage internally. Many fear loss of control, inability to manage employee voice and can’t comprehend how to tackle internal social media crises when the hit. Here is a case […]

Being relevant and credible takes effort and time. Meena is feeling the heat since she isn’t prepared. As one leader who viewed this post commented on Linkedin  – ‘has she involved the client in planning?’. A great point indeed. So here is what Meena can probably do better sell her campaign and setting up her […]

How involved are internal communicators in driving employee engagement? What do leaders think of internal communicators? What advice do internal communicators have for building a career in this function? How promising is the future of internal communications in the region? What do internal communicators focus on? Has social media adoption increased in internal communications? Find […]

If internal communicators were to participate in a companywide popularity contest chances are they may end up unsuccessful.  Amy realizes that when Julie wanted her article included in the internal communications newsletter. Read my earlier post on ‘Are Internal Communicators in the Business of Keeping Stakeholders Happy?’. Not because we don’t try hard enough. It […]

How often do you come across a client who acknowledges the ‘importance’ and ‘relevance’ of internal communications but just doesn’t want to follow the process? Nabil, the internal communicator with Quiotic Retail was at a loss to get his client to explain what he wanted to achieve. He had recently created a briefing template that […]

Internal communicators often have to balance between doing what is easy and what is the right thing to do for the business. Often the latter isn’t the most popular decision since it goes against the grain and antagonizes stakeholders. Amy, the internal communicator from Indi Company handled the company e-zine  – Reach and she got […]

Here is my follow-up to the post –Why are Internal Communicators Always on the Ball?  Prakash is probably right – there is a lot of difference between what other teams do in comparison to his team.  That should make him proud instead of feeling demoralized. However, that is easier said than done. To put things in perspective, Raju needs […]

This blog post is in two parts – in the first section I share a situation that internal communicators often face and invite you to reflect on the possible solutions. In the next post I will revisit the perspectives that you share and discuss how we can tackle such requests when they arise. Here is the scenario. […]

Recently I purchased a food processor from an electronic store and it all went well till the product malfunctioned after a day. The suction lever didn’t work and the motor began surfacing rust. Assuming the product which belonged to a major Netherlands based consumer durable company would be replaced in a jiffy I raised a […]