Tag: internal communication

This month I caught up with my team at Chicago and we stepped back to re-chart our goals and focus areas for the year and beyond. To me it meant unlearning and looking at our stakeholders from a different lens altogether. Personally this meeting taught me a few pointers on structuring a team’s strategy for […]

Nothing compares to the power of feedback and networking. I recently witnessed its influence while shaping a set of internal communication posters we created for a milestone event. The posters were an element of a larger campaign to get employees excited about the organization’s history, progress, people, culture and talent. When we began the campaign […]

This week I have been interviewing communicators for an internal communication role.  I wanted to pen down my impressions from talking to a set of talented people, share do’s and don’ts and what I look for when it comes to hiring someone for a communications job. These ideas and recommendations I believe can apply for […]

Town Halls or All Hands sessions, if done consistently are powerful internal communication platforms for organizations to connect with employees, share plans, engage in conversations and gauge feedback. Some organizations invest a lot of attention in getting these interactions right and involve advertising and event management agencies to package the sessions, create a ‘wow’ effect and […]

In 2009, as the world coped with one of its worst economic downturns it also created opportunities for internal communicators to revisit their practice and come out stronger. Internal communicators were called to craft some of their toughest messages in organizations which reduced workforces and froze pay. They also had the ‘not-so-envious’ task of communicating […]

About 8 years ago my supervisor at a previous employer handed me a list stating my roles and responsibilities as an internal communication professional. In that, I recollect was a line which read ‘the company’s historian’. Then, as a junior member of a growing communications team it only meant ‘collating and updating’ company news. The […]

‘A small favor’ said the subject line. An e-mail winged in from a motivated employee calling interested individuals to chip in aid of the victims of the worst floods South India has seen in decades. The mail goes on to articulate the project, the effort, the expectation, the plan and people involved. Right down to […]

Over the last few months I have observed closely as employees took ownership to drive various engagement initiatives across the organization I work in. Unlike other organizations where dedicated teams are assigned to create a fun place, employees here leverage their ‘collective wisdom’ to uplift the mood in the offices. What started as a ‘community […]

I recently sat in on a focus group session on ‘culture’ that sought employees’ perspectives on the organization’s traits and thoughts on how to retain or strengthen the organization’s DNA.  The forums held across the organization are an attempt to gauge the role ‘culture’ plays on engagement and align employees based on an action plan. […]

An article ‘Happier your folks, the better it works’ which points to Deloitte’s research, ‘Employee engagement in recessionary times – a changing talent perspective’ corroborates this thought. The findings indicate that while the recession has brought about changes in ‘job roles’, ‘job competencies’ and ‘key performance indicators’, employees are asked to contribute more on ‘cost […]