Tanmay, the Internal Communicator is facing a dilemma. Anita, the IT Division Head invited him for a discussion to build visibility for her team with a newsletter and it stumped him. If he agreed to her request it would trigger similar requests from other internal teams. If he disregarded the request he will be perceived […]
Tag: stakeholders
Fire-Drilling Your Internal Communications
In India fire-drills conducted by organizations are considered a necessary but a drab affair. With thousands of staff working in high rise buildings fire safety is a priority and standards needs to be explained effectively. Most organizations have a health and safety officer who interfaces with a third party vendor to organize demos periodically and […]
Coaching Your Internal Communication Team to Success
There is a myth that in order for coaching to be a success it should be only handled by leaders, it requires a certification and also it expects staff to be receptive. I beg to differ. As communication professionals we have a responsibility not just to grow ourselves but to also grow the function and […]
Seeking an Internal Communication Role? Plan Your Change
Seeking a role in internal communication and not sure how to go about the interview process? In this blog I am sharing pertinent themes and relevant questions that you should ask and seek answers for while planning your move and interviewing for a role in internal communication. I an earlier post I had written on potential […]
How do you identify an appropriate workplace study to enter?
If you browse the Times of India Ascent (a popular India based newspaper recruitment reference) for advertisements of major Indian or multinational firms you will notice a slew of awards or recognitions in the messages to attract talent. Mostly in the form of recognitions or logos that spell out the ranking and importance of the […]
The Benefits of Revisiting Your Internal Communication Priorities
This month I caught up with my team at Chicago and we stepped back to re-chart our goals and focus areas for the year and beyond. To me it meant unlearning and looking at our stakeholders from a different lens altogether. Personally this meeting taught me a few pointers on structuring a team’s strategy for […]
Town Halls and the Science of Getting Your Employees Aligned
Town Halls or All Hands sessions, if done consistently are powerful internal communication platforms for organizations to connect with employees, share plans, engage in conversations and gauge feedback. Some organizations invest a lot of attention in getting these interactions right and involve advertising and event management agencies to package the sessions, create a ‘wow’ effect and […]
Are You ‘Tunnel Visioning’ Your Employees?
With internal communicators struggling today to reduce information overload and help employees ‘get what they need’ there is a contrarian view at play! That of making information ‘self discovery’ a joy for your staff. This thought was further cemented when I read an argument by a leading educationist fighting against the spread of ‘coaching institutes’ […]
Is there a common understanding in India of what corporate communications really does?
The Education Times edition of the Times of India dated May 11, 2009 carried an article on Corporate Communications and its role by taking the viewpoint of leading Indian practitioners. Interestingly, there wasn’t a consensus among these leading professionals on what constitutes corporate communication leave alone the roles and responsibilities of the function. The benefits […]
Value feedback or find it on a Discussion Forum!
A mail in our internal informal network caught my attention. It was from an employee upset by the poor service and attitude which his team and he experienced while at lunch at a newly opened restaurant in Delhi. What made me sit up was the potential impact of this experience (read: word of mouth/viral […]