Blogroll Internal Communication

How Should You Gauge Employee Engagement?

Very often employee engagement is measured by surveys that ‘ask’ staff about how they feel about their commitment in their respective organizations. What they fail to do is to gauge what employees actually ‘do’ or identify parameters that directly impact behavior. Also, employee engagement is considered an organization’s imperative while in reality it is a two-way […]

Blogroll Internal Communication

Thinking of a Career in Internal Communications?

I wanted to pen down my thoughts on the evolving internal communications function based on numerous queries that have come my way from students, practicing professionals and educationists. This post also articulates the role of the internal communicator, key skills and competencies needed to excel in this field and the various career opportunities that exist.  Internal […]

Blogroll Internal Communication

Slowdown paradox – reduce or keep internal communication momentum going?

Do you communicate more or less or continue ‘business as usual’ during a slowdown?   Slowdown impacts communication budgets but research points to continued communication improving commitment even during these scenarios. Contradictory?   While most will agree that communication even during a slowdown is critical, very few communicators and leaders end up doing so.   […]

Blogroll Internal Communication

Internal Communication and Occupational Commitment

Most organizations still consider organizational commitment as a key measure of loyalty, job satisfaction and intent to stay. Consistent internal communication has a direct impact on how employees perceive commitment.     A  study ‘Differences in Occupational Commitment among scientists in Indian Defence, Academic, and Commercial R&D organizations’, Vikalpa, October-December 2007 goes one level deeper […]

Blogroll Internal Communication

Involvement and identification – key to better commitment and engagement

The recent BW-HR Anexi BlessingWhite Employee Engagement Survey 2008 shows that Indians are highly engaged as employees. While these are excellent signs, as human resource and internal communication professionals we cannot afford to get complacent.   The study reports that the acid test is how organization’s proactively tackle increased competition for talent, a potential slowdown […]