There is a myth that in order for coaching to be a success it should be only handled by leaders, it requires a certification and also it expects staff to be receptive. I beg to differ. As communication professionals we have a responsibility not just to grow ourselves but to also grow the function and […]
Tag: listening
Internal Communication Trends for 2011
Happy New Year to you! As we step into the New Year I wanted to share my perspectives on internal communication trends that I believe will shape the future of businesses and contribute to increased employee engagement. Â Talent management and retention will draw even more on the power of internal communication: Attrition is looming as […]
The Pistachio Principle and the Art of Internal Communication Dieting
Is your internal communication clogging staff’s mailboxes? Do your stakeholders engage intently with their communication to reduce flab? Are your efforts in sharing ‘bite’ size chunks of information adding up? If you have ever been tempted to share more information so that your team ‘gets’ all they need or of passing on content without including […]
Thinking of a Career in Internal Communications?
I wanted to pen down my thoughts on the evolving internal communications function based on numerous queries that have come my way from students, practicing professionals and educationists. This post also articulates the role of the internal communicator, key skills and competencies needed to excel in this field and the various career opportunities that exist.  Internal […]
Interviewing for an Internal Communication Role and Tips to Get Your Job
This week I have been interviewing communicators for an internal communication role. I wanted to pen down my impressions from talking to a set of talented people, share do’s and don’ts and what I look for when it comes to hiring someone for a communications job. These ideas and recommendations I believe can apply for […]
Is the value of internal communication dependent on the quality of the people who represent it?
A comment in a research report ‘Developing tomorrow’s Internal Communications Professionals, Liam FitzPatrick and Hamish Haynes’ (Working: May 2004) citing recruitment specialist Watson Helsby got me thinking. This is how it read: “The internal communications role has not attracted enough high caliber individuals. Inevitably, the perceptions of the value of internal communications are intrinsically intertwined […]
Value feedback or find it on a Discussion Forum!
A mail in our internal informal network caught my attention. It was from an employee upset by the poor service and attitude which his team and he experienced while at lunch at a newly opened restaurant in Delhi. Â What made me sit up was the potential impact of this experience (read: word of mouth/viral […]