Blogroll Internal Communication

“Internal Communications – Insights, Practices and Models” launched

I am delighted to announce the launch of my book that features practical advice and resources for results driven communicators and leaders. Visit the Facebook page: http://www.facebook.com/ICbook2012 Available at:  http://sagepub.in/browse/book.asp?bookid=1770&Subject_Name=&mode=1 (For India, Bangladesh, Bhutan, the Maldives, Nepal, Pakistan and Sri Lanka) http://www.sagepub.com/books/Book240430 (Rest of the world) The book which covers among other topics internal communications basics, […]

Blogroll Internal Communication

Delight Your Clients. Enhance Their Effectiveness

If internal communicators were to participate in a companywide popularity contest chances are they may end up unsuccessful.  Amy realizes that when Julie wanted her article included in the internal communications newsletter. Read my earlier post on ‘Are Internal Communicators in the Business of Keeping Stakeholders Happy?’. Not because we don’t try hard enough. It […]

Blogroll Internal Communication

Stay Relevant, Current and on Course to be Respected as an Internal Communicator

Here is my follow-up to the post –Why are Internal Communicators Always on the Ball?  Prakash is probably right – there is a lot of difference between what other teams do in comparison to his team.  That should make him proud instead of feeling demoralized. However, that is easier said than done. To put things in perspective, Raju needs […]

Blogroll Internal Communication

Why are Internal Communicators Always on the Ball?

Internal communicators are often a small tribe in organizations and are expected to juggle multiple responsibilities and relationships. These range from driving small initiatives to leading large companywide campaigns. The responsibilities can also include maintaining infrastructure or communicating periodically. The assignments can vary in their intensity and impact and most of the time internal communicators […]

Blogroll Internal Communication

How Can Internal Communicators Overcome the ‘Postman’ Syndrome?

A participant at the recently concluded internal communications workshop I ran in Bangalore, India highlighted a common concern that professionals in the industry face but rarely discuss. She said she felt like a ‘dakiya’ – (Hindi for postman) at her workplace. This conversation became a passionate discussion among many in the room and I realized […]