This post seemed to have a struck a chord with many professionals and apart from the comments which came to the blog I was impressed by the numerous recommendations that people shared on Linkedin communities. Thank you to everyone who contributed to this discussion. For the benefit of all I will distill the thoughts shared […]
Tag: internal communicators
“Internal Communications – Insights, Practices and Models” launched
I am delighted to announce the launch of my book that features practical advice and resources for results driven communicators and leaders. Visit the Facebook page: http://www.facebook.com/ICbook2012 Available at: http://sagepub.in/browse/book.asp?bookid=1770&Subject_Name=&mode=1 (For India, Bangladesh, Bhutan, the Maldives, Nepal, Pakistan and Sri Lanka) http://www.sagepub.com/books/Book240430 (Rest of the world) The book which covers among other topics internal communications basics, […]
Delight Your Clients. Enhance Their Effectiveness
If internal communicators were to participate in a companywide popularity contest chances are they may end up unsuccessful. Amy realizes that when Julie wanted her article included in the internal communications newsletter. Read my earlier post on ‘Are Internal Communicators in the Business of Keeping Stakeholders Happy?’. Not because we don’t try hard enough. It […]
How Can Organizations Communicate Tolerance and Harmony at Work?
India recently witnessed one of its worst fears unfolding with threats and rumor mongering leading to an exodus of a community from cities. Some anti-social elements spread rumors and threatened sections of a community via social media and short-service message service. The fear created an uneasy feeling across the nation and by the time leaders […]
Stay Relevant, Current and on Course to be Respected as an Internal Communicator
Here is my follow-up to the post –Why are Internal Communicators Always on the Ball? Prakash is probably right – there is a lot of difference between what other teams do in comparison to his team. That should make him proud instead of feeling demoralized. However, that is easier said than done. To put things in perspective, Raju needs […]
Why are Internal Communicators Always on the Ball?
Internal communicators are often a small tribe in organizations and are expected to juggle multiple responsibilities and relationships. These range from driving small initiatives to leading large companywide campaigns. The responsibilities can also include maintaining infrastructure or communicating periodically. The assignments can vary in their intensity and impact and most of the time internal communicators […]
Own Your Internal Communications Growth and Future
It is interesting to note that while a few readers had opinions about this post they preferred writing back to my e-mail ID with their thoughts instead of sharing it on my blog. When I probed, one reader felt he ‘wasn’t an expert’ and therefore didn’t want his thoughts viewed online. Culture playing a role […]
How Can Internal Communicators Overcome the ‘Postman’ Syndrome?
A participant at the recently concluded internal communications workshop I ran in Bangalore, India highlighted a common concern that professionals in the industry face but rarely discuss. She said she felt like a ‘dakiya’ – (Hindi for postman) at her workplace. This conversation became a passionate discussion among many in the room and I realized […]
If you build internal business networking sites they will come. Or will they? Part -1
It seems the case study model of blogging is valued by my readers and therefore I am inviting you to reflect and share perspective on the next issue of social media adoption for internal communication. Over the last few weeks I have had three separate conversations with leading communicators from global and Indian organizations on […]
Internal Communication Trends for 2011
Happy New Year to you! As we step into the New Year I wanted to share my perspectives on internal communication trends that I believe will shape the future of businesses and contribute to increased employee engagement. Talent management and retention will draw even more on the power of internal communication: Attrition is looming as […]