Blogroll Internal Communication

An Internal Communications Brief? Aren’t We Getting Bureaucratic?

How often do you come across a client who acknowledges the ‘importance’ and ‘relevance’ of internal communications but just doesn’t want to follow the process? Nabil, the internal communicator with Quiotic Retail was at a loss to get his client to explain what he wanted to achieve. He had recently created a briefing template that […]

Blogroll Internal Communication

Making Your Noticeboards Work Harder For Internal Communications

Many organizations continue using noticeboards (bulletin boards or poster boards or pin-up space as they are called in some companies) as internal communications channels for sharing company news, updates and rollouts. Even with the advent of social media and more sophisticated  internal communication channels  such as plasma screens or touch kiosks  (I know of organizations […]

Blogroll Internal Communication

Why are Internal Communicators Always on the Ball?

Internal communicators are often a small tribe in organizations and are expected to juggle multiple responsibilities and relationships. These range from driving small initiatives to leading large companywide campaigns. The responsibilities can also include maintaining infrastructure or communicating periodically. The assignments can vary in their intensity and impact and most of the time internal communicators […]