Happy New Year to you! As we step into the New Year I wanted to share my perspectives on internal communication trends that I believe will shape the future of businesses and contribute to increased employee engagement. Â Talent management and retention will draw even more on the power of internal communication: Attrition is looming as […]
Tag: IC
Internal Communications Pointers from the Chile Miners Rescue Mission
I have been following the Chile miners rescue very closely and felt there were many lessons to learn from how the entire program was executed and communicated. To begin, it was one of the world’s most successful operations to get miners out from the longest underground entrapment in history. The meticulous planning, the pace at […]
Are You Supporting Your Employees’ ‘Pay it Forward’ Effort?
Four unrelated events triggered this post. To begin, I had the opportunity to watch Pay It Forward, a Kevin Spacey-Helen Hunt – Haley Osment that introduces a concept that believes in the goodness of people while expecting nothing in return. A class assignment that challenged students to ‘change the world’ through an idea got Trevor […]
The Benefits of Revisiting Your Internal Communication Priorities
This month I caught up with my team at Chicago and we stepped back to re-chart our goals and focus areas for the year and beyond. To me it meant unlearning and looking at our stakeholders from a different lens altogether. Personally this meeting taught me a few pointers on structuring a team’s strategy for […]
Internal Communications Lessons from a Flight That Never Was
I am penning this blog note to share internal communications lessons I learn from a recent travel ordeal. This isn’t an attempt to grind my axe with Air France which gave me grief although my dissatisfaction with how I was treated led me to vent with many more people than I thought I would.  After […]
The Power of Feedback in Evaluating Internal Communication Work
Nothing compares to the power of feedback and networking. I recently witnessed its influence while shaping a set of internal communication posters we created for a milestone event. The posters were an element of a larger campaign to get employees excited about the organization’s history, progress, people, culture and talent. When we began the campaign […]
Are you Embracing ‘Employee-Led’ CSR and Communication?
‘A small favor’ said the subject line. An e-mail winged in from a motivated employee calling interested individuals to chip in aid of the victims of the worst floods South India has seen in decades. The mail goes on to articulate the project, the effort, the expectation, the plan and people involved. Right down to […]
Are you losing your best performers in this downturn?
The India Attrition Study 2008 (October 2008- March 2009) conducted by Business Today and People Strong  is out. The May 3, 2009 dated edition of Business Today carries an article on key findings.  The study tried to understand why employees quit and how this current slowdown has impacted the way employers view their employees. […]
Are you asking the right questions for your job in internal communication?
A peer from the industry recently changed jobs into an internal communication role, a role different from what she played earlier – Marketing Communications and PR. Â We spoke recently at length on the challenges she was encountering in her new role and discussed some basic questions to understand the role of the internal communicator. […]
Information overload and the role of internal communicators
Organizations are waking up to the alarming increase in information overload and drop in productivity among their staff. According to RescueTime, an organization which analyses computer use behavior, a typical information worker who sits at a computer all day turns to his e-mail programme more than 50 times and uses instant messaging 77 times.The research also […]