A mail in our internal informal network caught my attention. It was from an employee upset by the poor service and attitude which his team and he experienced while at lunch at a newly opened restaurant in Delhi. Â What made me sit up was the potential impact of this experience (read: word of mouth/viral […]
Tag: feedback
If you can’t be found, you won’t be found
I had the opportunity to speak to an enthusiastic batch of students from Bangalore Management Academy on February 21, 2009 on the changing business landscape, its impact on career planning, the heightened need for personal branding and how social media can help one succeed in this quest. The topic was ‘If you can’t be found, […]
Employee engagement – actions speak louder
I read an interesting article in an expat magazine for India on Employee Engagement. Marshall Goldsmith, voted as one of the top 50 most influential living thinkers by London Times, talks about what engagement means to the employee and to the organization. Â He mentions that companies should understand the real cause for success or […]