How closely you engage your employees can be the difference between sustaining through tough times or sinking into insignificance. Unlike ever before the barometer of engagement is been tested so intently by employees in organizations world over. Sustainability means different things for different organizations – ranging from work-life balance to being a great place to work, from […]
Tag: employees
Calling Communicators – You Have a Responsibility As Educators Too!
As communicators, I believe we are truly honored to watch how communication gets created and experienced at close quarters – especially internal communications. Since internal communications is rarely discussed at external forums or shared due to company confidentiality issues it is by far a greater challenge blurring what students or newbie communicators get to learn. […]
Sense and Senstivity in Internal Communications
Your leadership wanted to beat the recession. We had layoffs. We were pressurized to revisit our operating expenses. That led to a wave of reforms (pay cuts, reduction in benefits among others). You (the HR and Communications teams) believed it was necessary and you communicated it the right way. Or did we? Were we sensitive […]
The Power of A Leader's Personal Touch
This quote by Shashi Tharoor, newly elected Member of Parliament and a former UN diplomat made me sit up and take notice. “It was an extraordinary moment to have the PM come on phone and speak and then handover the phone to UPA chairperson Mrs. (Sonia) Gandhi who also spoke”. Â Shashi has been inducted as […]
Is there a common understanding in India of what corporate communications really does?
The Education Times edition of the Times of India dated May 11, 2009 carried an article on Corporate Communications and its role by taking the viewpoint of leading Indian practitioners. Interestingly, there wasn’t a consensus among these leading professionals on what constitutes corporate communication leave alone the roles and responsibilities of the function. The benefits […]
Recession Proof Communication – Ideas To Stay Ahead Of The Downturn
I had the opportunity recently to informally address a group of leaders from a leading IT services provider. Here are thoughts shared with them on recession proofing communication during a downturn and the role of leaders. Much has been written about the slowdown and its impact on our lives. Though there are few suggestions for […]
Communicating the ‘final lap’ – the missing link?
 A senior human resources professional was perturbed by a mail from the training department calling employees to collect certificates for a prestigious training from an individual’s desk!      The letter had an ‘inhuman’ touch and he was livid comparing it to distributing ‘water bottles’ which had become a rage in the […]
Internal communication outlook in India – 2009 and beyond
With 2008 posing numerous challenges and highlighting enormous opportunities for internal communication in India, I believe 2009 will be a year to introspect and rationalize. The years ahead will serve to consolidate and revitalize. The impact of the downturn will be visible more this year – job and salary cuts, reversal of benefits, cost management […]
Sharing tough messages with employees in a downturn – the Indian perspective
 By now, the industry has witnessed a host of communication ranging from measures to mitigate risks, improve efficiencies, pay cuts, reduce staff strength, revisit talent pool, unpaid holidays, closure of offices and freeze on hiring.   The toll on employees is already showing. High depression and job insecurity among them is forcing them […]
Financial crisis and communicating internally in India
The recent financial slowdown has spawned many interpretations of how and why to communicate with employees. Â I feel India and its economy presents exciting opportunities for organizations and leadership to connect with employees. Â Research indicates employees are expecting more communication on the turn of events and how it impacts their jobs and lives. […]