With many organizations including enterprise social networks or internal social media in their strategies to engage employees it becomes imperative to actively listen to conversations and mine sentiments to craft suitable and timely interventions. Especially, after a sensitive event or a key business decision that impacts most employees there is always going to be conversations […]
Do read my guest post on Rachel Miller’s blog – Dairy of an Internal Communicator and share your thoughts. Interested to hear what you think. Rachel Miller is a UK based Internal Communication and Social Media strategist and the author of Share This. She tweets at @AllthingsIC.