Tag: internal communications

I recently sat in on a focus group session on ‘culture’ that sought employees’ perspectives on the organization’s traits and thoughts on how to retain or strengthen the organization’s DNA.  The forums held across the organization are an attempt to gauge the role ‘culture’ plays on engagement and align employees based on an action plan. […]

An article ‘Happier your folks, the better it works’ which points to Deloitte’s research, ‘Employee engagement in recessionary times – a changing talent perspective’ corroborates this thought. The findings indicate that while the recession has brought about changes in ‘job roles’, ‘job competencies’ and ‘key performance indicators’, employees are asked to contribute more on ‘cost […]

How closely you engage your employees can be the difference between sustaining through tough times or sinking into insignificance. Unlike ever before the barometer of engagement is been tested so intently by employees in organizations world over. Sustainability means different things for different organizations – ranging from work-life balance to being a great place to work, from […]

As communicators, I believe we are truly honored to watch how communication gets created and experienced at close quarters – especially internal communications. Since internal communications is rarely discussed at external forums or shared due to company confidentiality issues it is by far a greater challenge blurring what students or newbie communicators get to learn. […]

Your leadership wanted to beat the recession. We had layoffs. We were pressurized to revisit our operating expenses. That led to a wave of reforms (pay cuts, reduction in benefits among others). You (the HR and Communications teams) believed it was necessary and you communicated it the right way. Or did we? Were we sensitive […]

Not just knowledge intensive industries but even FMCGs competing for mindshare face this dilemma. On one hand you want to have your employees on your side by letting them into your plans and on the other you want to ensure they can keep a secret. The best policies and processes may not be enough to […]

In my career, I have had the opportunity to lead and be a part of four company-wide portals and intranets. I am convinced of the power of this collaborative  internal communication tool to improve productivity, enhance engagement and connect stakeholders. With the advent of social media tools and technologies, integrating newer ideas for the benefit […]

Planning to get your organization on the social media map? There are factors which I learnt along the way that is needed to get completely immersed. Read more about the do’s and don’ts of kick-starting your firm’s social media communication. Understand also how you can leverage internal communication context and content. The power of social […]

A comment in a research report ‘Developing tomorrow’s Internal Communications Professionals, Liam FitzPatrick and Hamish Haynes’ (Working: May 2004) citing recruitment specialist Watson Helsby got me thinking. This is how it read: “The internal communications role has not attracted enough high caliber individuals. Inevitably, the perceptions of the value of internal communications are intrinsically intertwined […]

The Education Times edition of the Times of India dated May 11, 2009 carried an article on Corporate Communications and its role by taking the viewpoint of leading Indian practitioners. Interestingly, there wasn’t a consensus among these leading professionals on what constitutes corporate communication leave alone the roles and responsibilities of the function. The benefits […]