Tag: internal communications

When and how must organizations intervene on personal matters that concern their staff? What if the issue is national and international news? How can internal communications help overcome unanswered questions? The recent jailing of an Indian couple in Norway has opened up questions about ‘personal conduct’ and an organization’s oversight on their staffs’ personal lives. […]

Like many of you I have in the last few weeks engaged with a few product and service organizations to address issues of service lapses and product defects. A couple of experiences turned out to be very positive while others made me wonder about the state of ownership and commitment from such organizations. In the […]

  As internal communicators it is crucial to engage consistently with stakeholders and demonstrate value and commitment. If you are looking at ways to enhance your team’s presence internally look up the following recommendations. My article – 12 Ways to Build Your Team’s Presence Internally is available on PR Moment’s website at:  http://www.prmoment.in/1076/12-ways-to-build-your-communications-teams-presence-internally.aspx Interested in your thoughts.

Yes, you heard it right – a ‘follow-up’ free culture! I not sure about you but I have certainly encountered cultures in organizations that work only if you ‘chase’ people to do what they are supposed to do or even share basic information that advances the firm’s interest. Recently, an internal communicator mailed me a […]

Receiving a Diwali gift during this festive season is something most staff in India based organizations look forward to. Many organizations do so as an annual exercise irrespective of the state of the economy and most vouch that it does have a positive impact on engagement. Or at least in how staff perceive the organization […]

Sharing my article titled ‘9 expectations of an internal communicator’ in People Matters which identifies and elaborates the top fundamentals, which every internal communicator needs to have to be effective in the role. About the publication: ion: People Matters is a leading knowledge and media platform in the Human Resources space. It has a specialized […]

A couple of weeks ago an IT professional turned internal communicator posed this question to me. In this post I am sharing context about the need as a case for us to reflect on. I invite you to share your recommendations that can empower other internal communicators to get better at crafting plans. Rony joined […]

My opinion article  appeared in the ‘Avenues’ section of The Pioneer (Oct 3, 2012). The article titled ‘Be a linking tool’ explains what is internal communications and how a career in internal communications is not only fulfilling and enriching nowadays apart from being highly sought after. About the Publication : The Pioneer was founded in Allahabad […]

What we say and how we act combine to create messages that are retained by audiences who receive them. Messages, both direct and indirect, when delivered consistently can build culture, improve connection, raise awareness and drive engagement. When our world continues to evolve and get more complex it is often the simple stuff that matters. […]

If internal communicators were to participate in a companywide popularity contest chances are they may end up unsuccessful.  Amy realizes that when Julie wanted her article included in the internal communications newsletter. Read my earlier post on ‘Are Internal Communicators in the Business of Keeping Stakeholders Happy?’. Not because we don’t try hard enough. It […]