Have an internal communications process document or plan to write one for your organization? Here are pointers that may help you create one that meets the needs of your audiences. Recently, an internal communicator reached out for a review of her draft internal communications process document that she created. The draft looked great although I […]
Tag: internal communications opportunities
Feedback and Lessons for Internal Communications
Like many of you I have in the last few weeks engaged with a few product and service organizations to address issues of service lapses and product defects. A couple of experiences turned out to be very positive while others made me wonder about the state of ownership and commitment from such organizations. In the […]
“Internal Communications – Insights, Practices and Models” launched
I am delighted to announce the launch of my book that features practical advice and resources for results driven communicators and leaders. Visit the Facebook page: http://www.facebook.com/ICbook2012 Available at: http://sagepub.in/browse/book.asp?bookid=1770&Subject_Name=&mode=1 (For India, Bangladesh, Bhutan, the Maldives, Nepal, Pakistan and Sri Lanka) http://www.sagepub.com/books/Book240430 (Rest of the world) The book which covers among other topics internal communications basics, […]
What advice do you have for a newbie in internal communications?
Starting out in internal communications can be often overwhelming and unnerving. It is always great to begin on the right foot and what better way than to hear from leaders and those who have been there and done it! I sought perspectives from a few and here are some: “The Big Five for newbie internal […]
Why are Internal Communicators Always on the Ball?
Internal communicators are often a small tribe in organizations and are expected to juggle multiple responsibilities and relationships. These range from driving small initiatives to leading large companywide campaigns. The responsibilities can also include maintaining infrastructure or communicating periodically. The assignments can vary in their intensity and impact and most of the time internal communicators […]