While surveys are one among the popular ways to gauge employee sentiment and feedback how we share the results and findings makes the difference between action and apathy. Very often we get caught up with in getting our surveys to be statistically significant by focusing on participation or persuading leaders to up the number of […]
Tag: internal communications courses
How Should You Gauge Employee Engagement?
Very often employee engagement is measured by surveys that ‘ask’ staff about how they feel about their commitment in their respective organizations. What they fail to do is to gauge what employees actually ‘do’ or identify parameters that directly impact behavior. Also, employee engagement is considered an organization’s imperative while in reality it is a two-way […]
Feedback and Lessons for Internal Communications
Like many of you I have in the last few weeks engaged with a few product and service organizations to address issues of service lapses and product defects. A couple of experiences turned out to be very positive while others made me wonder about the state of ownership and commitment from such organizations. In the […]
Keep the Faith – Build Your Skills and Learn From Every Experience
I loved Lisa’s response to my post on managers and culture and honestly couldn’t have summarized it like her. Very pragmatic and direct. It is well documented that managers influence work climate and success and is it also known that staff leave organizations due to their managers. Nothing can save an organization that looks the […]