Many organizations continue using noticeboards (bulletin boards or poster boards or pin-up space as they are called in some companies) as internal communications channels for sharing company news, updates and rollouts. Even with the advent of social media and more sophisticated  internal communication channels  such as plasma screens or touch kiosks  (I know of organizations […]
Tag: internal comms
Are Internal Communicators in the Business of Keeping Stakeholders Happy?
Internal communicators often have to balance between doing what is easy and what is the right thing to do for the business. Often the latter isn’t the most popular decision since it goes against the grain and antagonizes stakeholders. Amy, the internal communicator from Indi Company handled the company e-zine  – Reach and she got […]
Stay Relevant, Current and on Course to be Respected as an Internal Communicator
Here is my follow-up to the post –Why are Internal Communicators Always on the Ball?  Prakash is probably right – there is a lot of difference between what other teams do in comparison to his team. That should make him proud instead of feeling demoralized. However, that is easier said than done. To put things in perspective, Raju needs […]
Why are Internal Communicators Always on the Ball?
Internal communicators are often a small tribe in organizations and are expected to juggle multiple responsibilities and relationships. These range from driving small initiatives to leading large companywide campaigns. The responsibilities can also include maintaining infrastructure or communicating periodically. The assignments can vary in their intensity and impact and most of the time internal communicators […]
Keep the Faith – Build Your Skills and Learn From Every Experience
I loved Lisa’s response to my post on managers and culture and honestly couldn’t have summarized it like her. Very pragmatic and direct. It is well documented that managers influence work climate and success and is it also known that staff leave organizations due to their managers. Nothing can save an organization that looks the […]
Is Culture in Organizations Shaped By Managers?
We have often heard that the culture of an organization is shaped by how managers create an environment of trust and respect. Apart from the artifacts, espoused values and assumptions at the workplace the role of communication is often undervalued. I am inviting your to reflect on the following conversation (this is a real episode) […]
Own Your Internal Communications Growth and Future
It is interesting to note that while a few readers had opinions about this post they preferred writing back to my e-mail ID with their thoughts instead of sharing it on my blog. When I probed, one reader felt he ‘wasn’t an expert’ and therefore didn’t want his thoughts viewed online.  Culture playing a role […]
Why Can’t My Staff See What I am Seeing?
Getting staff aligned on strategy and where the company is headed isn’t a cakewalk as leaders realize today. Vinod, 55, a seasoned leader and CEO of Value Ltd discovered during the ‘All Hands’ he ran across his offices in the country. Value Ltd, in the business of supplying gar boxes to leading automobile manufacturers in […]
What Does Pride Mean to You at the Workplace?
The recent news that Park Chu-Young who plays for Arsenal is dropped from the South Korean team for the upcoming World Cup qualification matches sparked debate about personal commitment and pride in the country and team. With the player delaying compulsory national military training the team’s manager took a firm stand on axing Park. What […]
How to Run a Successful Internal Corporate Social Responsibility Program
I recently wrote an article (published on Simply Communicate) on tips to run a successful internal corporate social responsibility program. Look up the highlights below. • Set context early: Establish the purpose, goals and outcomes expected before the campaign kicks off. Allow participants to clarify expectations. • Involve staff in the planning phase: Converge a core […]