Blogroll Internal Communication

Phil Hughes And 6 Lessons in Sensitivity For Internal Communicators

As I reflected on the tearful farewell given by the sporting fraternity to Phil Hughes, the Australian cricketer who dies in a tragic accident I personally felt Cricket Australia and other sportspersons demonstrated great poise and empathy during this episode. There are often such unfortunate accidents that befall employees in organizations and I wanted to […]

Blogroll Internal Communication

To Capture Hearts and Minds Align What You ‘Say’ With How You ‘Act’

My blog ‘We Tried Engaging Our Employees’ Hearts and Minds On Our Vision. Why Doesn’t It Work?’ received interesting perspectives on Linkedin. Thank you Lawri, Andrew and Paul for sharing your views. Broadly, everyone agreed that the issues were fundamental in nature – trust had eroded and credibility needed to be reestablished. Gaining engagement wasn’t […]

Blogroll Internal Communication

Putting Employees Back At the Heart Of Communication, Shaping Corporate Character And Becoming Sensitive Communicators | Internal Communications 401 Workshop Summary

On October 11, 2014 participants from companies such as Unilever, Quintiles, L&T, Target and Société Générale converged at the Internal Communications 401 Workshop to debate and share perspectives on trends shaping the workplace and workforce, communication challenges they face and expectations of the evolving function. The passion and drive of these committed professionals made me […]