Tag: corporate communications

While surveys are one among the popular ways to gauge employee sentiment and feedback how we share the results and findings makes the difference between action and apathy. Very often we get caught up with in getting our surveys to be statistically significant by focusing on participation or persuading leaders to up the number of […]

Like many of you I have in the last few weeks engaged with a few product and service organizations to address issues of service lapses and product defects. A couple of experiences turned out to be very positive while others made me wonder about the state of ownership and commitment from such organizations. In the […]

I had this interesting question posed today and spoke with the individual to understand the genesis of this thought. Here is the scenario and it may possibly be a situation many internal communicators face at their workplace. This communicator, fresh out of college has completed close to two years with her organization supporting a business […]

 “My students are obedient”, explained the Director of a well-known B-school that I recently visited for a campus recruitment initiative. She spoke in the context of students living up to the expectations of the industry by doing what is expected of them. It sounded strange to me and indicated a widening gap in what the […]

Tanmay, the Internal Communicator is facing a dilemma. Anita, the IT Division Head invited him for a discussion to build visibility for her team with a newsletter and it stumped him. If he agreed to her request it would trigger similar requests from other internal teams. If he disregarded the request he will be perceived […]

Like many of you, earlier this year, I received an e-mail from Linkedin’s co-founder and Chairman Reid Hoffman that thanked me for supporting the organization’s growth as an ‘early adopter’. It did read like any other e-mail but the purpose and opportunity that it offered for recognition programming (often an integral part of internal communications) […]

A participant at the recently concluded internal communications workshop I ran in Bangalore, India highlighted a common concern that professionals in the industry face but rarely discuss. She said she felt like a ‘dakiya’ – (Hindi for postman) at her workplace. This conversation became a passionate discussion among many in the room and I realized […]

Internal communicators are experts and specialists who collaborate with leaders and human resources to help achieve a shared understanding of organizational goals, connect and recognize employees. However to be accepted as leaders the team is often called up to prove its worth and value. How you build your team’s presence is crucial for their success. […]

Yesterday, July 19, 2011 I had the pleasure of interacting and sharing perspectives on internal communication and social media trends and opportunities with about 100 students and communication professionals from leading organizations in Bangalore. Organized by COMMITs (a Bangalore based institute for journalism and mass communication) and COMMIT (Communicators in IT, a group of communication […]

There is a myth that in order for coaching to be a success it should be only handled by leaders, it requires a certification and also it expects staff to be receptive. I beg to differ. As communication professionals we have a responsibility not just to grow ourselves but to also grow the function and […]