Covid19 Communications crisis communication Internal Communication

“We became consultants in the truest sense”- Ruchika Sharma | COVID-19 Internal Communications Interview Series | Episode 2

How did internal communicators deal with the evolving crisis? What approaches were adopted and how did they communicate effectively? Read all this and more in this interview with Ruchika Sharma who is listed in India’s 50 Best Corporate Communications Leaders. Ruchika currently serves as the Global Internal Communications Lead- CMT (SDM) at Cognizant. The COVID-19 […]

crisis communication Crisis Management Reputation

6 approaches to mitigate crises with communications

Crises impact the lives of millions around the world – from black swan events like the COVID-19 pandemic to threats like data thefts and further on to company specific issues such as leader mismanagement that threaten to uproot long-held beliefs about the organization’s culture and values. Based on which stakeholders get impacted, unfortunate events can […]

crisis communication Crisis Management Issues Management

Crisis Communication Workshop | Kristu Jayanti College | Aug 31

Delighted to be engaging post-graduate students from Kristu Jayanti College at Bengaluru, India on August 31 on crisis communications. With the spate of crises spanning the world, it is imperative for organizations to appreciate the nuances of crisis management and communications. In this workshop, I plan to provide context on the state of crises, the […]

COVID-19 Communications crisis communication Future of Internal Communications

Internal Crisis Communications Series | Episode 1 | Nazia Nasim | Positive Shift In the Function’s Perception

How did communicators manage through the crisis? What worked and what could have been done better? What kind of approaches, content messages and channels were used? How did they measure the effectiveness of the communications? Read all this and more in this interview with Nazia Nasim, Group Manager – Internal Communications at Royal Enfield who […]

COVID-19 Communications crisis communication Future of Internal Communications

Introducing Intraskope’s Internal Crisis Communication Interview Series

The pandemic has changed how we engage and implement communications. Learning from best practices can equip us to handle future crises better. In this series, I talk to practitioners on their strategies and tactics to involve, empower and drive communications. Specifically, I ask them to share how internal communications worked, what were the challenges and […]

crisis communication Internal Communication Public policy Public Risk

Presented Internal Crisis Communications Paper | BLEDCOM 2021

BLEDCOM is an International Public Relations Research Symposium now in its 28th year. Always held in Bled, Slovenia. I had an opportunity to present a paper on CSR in person in 2017. This year, the conference is virtual and the theme is Public Relations and Public Risk and Crisis Communication. My paper on COVID-19 Internal […]

crisis communication Employee Advocacy Reputation

Spotlight on Reputation | Edition #8 | Prof. Matt Tidwell – University of Kansas, US

Welcome to the 8th edition of Intraskope’s Spotlight Series featuring Prof. Matt Tidwell, a leading authority on crisis communications and reputation. With deep experience in strategic communications, marketing, branding, internal communications, crisis communications, higher education, Prof. Matt serves as the Assistant Dean at the School of Journalism and Mass Communications at the University of Kansas, […]

Covid19 Communications crisis communication Internal Communication Trends

5 Internal Communications Post-COVID-19 Trends

2020 has been a year like no other – challenging yet transformational for the world of internal communications. In all the interviews I have done on internal communications this year, the impact of the pandemic is voiced repeatedly by practitioners and seasoned experts alike. From the agility displayed by internal communicators during the crisis to how culture is now […]

COVID-19 Communications crisis communication Internal Communication

Video Interview | Ellen Hall | Be a Partner To Drive Internal Communications Performance

Presenting the 42nd edition of Intraskope’s Spotlight on Internal Communication Series featuring Ellen Hall of Refinitiv. Watch the complete video interview on YouTube or read the transcript below.  Ellen Hall is a senior communications practitioner, with 15+ years of communications experience. She began her journey studying public relations hoping to work in celebrity PR but has happily ended up in the […]

Covid-19 comms Employee Advocacy Employee Communication Trends

Video Interview | Anuroopa Pereira | Building Employee Advocacy Through Internal Communications

Presenting the 37th edition of Intraskope’s Spotlight on Internal Communication Series featuringAnuroopa Pereira. Watch the complete video interview on You Tube or read the transcript below. Anuroopa heads Corporate Communications at Applied Materials India and has over 15+ years of local and international experience in managing public relations campaigns and analyst relations programs for Fortune 500 companies in India and Asia Pacific and Japan. That apart, […]